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The Public Manager
New House Bill Targets VA Recruitment, Hiring Challenges
Tuesday, May 10, 2016
The U.S. Department of Veterans Affairs is looking to hirefast. In a March discussion hearing before two subcommittees of the House Committee on Veterans Affairs, representatives of...
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The Public Manager
Pay Attention to Collaboration and Customer Service
Tuesday, May 10, 2016
When I peruse this months issue, two topics jump out: collaboration and customer service. Im talking about collaboration in every aspect, across the department, as well as with the public,...
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The Public Manager
Working Together, Working Better
Tuesday, May 10, 2016
When agencies do the hard work of collaborating across boundaries, they enjoy greater efficiencies and better performance. Whatever the goal, communication and clarity are key to making...
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The Public Manager
Learning Is Changing
Tuesday, May 10, 2016
Shifts within the workforce require employers to rethink how they deliver training content. The speed with which changes are happening, the interdependencies of those changes, and the...
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The Public Manager
Michelle Earley
Tuesday, May 10, 2016
The federal governments USAJOBS platform, designed for job seekers hoping to find a position in the public sector, has been maligned for its user-unfriendliness. For more than 10 years,...
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The Public Manager
Governing for the Future
Tuesday, May 10, 2016
Smart Citizens, Smarter State: The Technologies of Expertise and the Future of Governing The world is changing, and changing fastand old-school bureaucratic government isnt cutting it...
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The Public Manager
Sprucing Up the Federal Front Door
Tuesday, May 10, 2016
Whether they are passively or actively seeking information, citizens rely on multiple sources to access government services and benefits. To study broad trends in peoples perceptions and...
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The Public Manager
Navigating Federal Notices: May 2016
Tuesday, May 10, 2016
A roundup of the latest reports, orders, and memoranda from the key federal oversight and policy organizations. The existing federal program is complicated and difficult for recent...
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The Public Manager
Developing Leadership to Accelerate Bottom-Up Transformation of the Citizen Experience
Tuesday, May 10, 2016
Promoting an agency-wide customer service mindset requires real leaders who share four key attributes. In fact, the House Appropriations Committee included a directive in the 2016...
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The Public Manager
Supported Employees Mean Satisfied Customers
Tuesday, May 10, 2016
Employees are an agencys most important asset when it comes to improving citizens satisfaction with government services. Failing to create a good customer experience for the people who seek...
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The Public Manager
A United Effort at DHS
Tuesday, May 10, 2016
Homeland security is a big job, and Russell C. Deyo wants to get that big job done by making collaboration essential to agency culture. Russell C. Deyo is undersecretary for management at...
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The Public Manager
A New Set of Website Standards
Tuesday, May 10, 2016
About six months ago, the digital services group 18F (part of the General Services Administration) launched its U.S. Web Design Standards, created to bring design uniformity to government...
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The Public Manager
GAO Pinpoints Challenges of Reporting WIOA Job Training Data
Tuesday, May 10, 2016
The Government Accountability Office has released a report on how the Workforce Innovation and Opportunity Act has affected data systems related to job training. It examines challenges...
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The Public Manager
Chief Human Capital Officers' Top Priorities
Tuesday, May 10, 2016
For the fifth consecutive year, Federal News Radio released its survey of federal Chief Human Capital Officers and deputy CHCOs. In 2014, CHCOs and deputy CHCOs said that improving morale...
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The Public Manager
Starting Up Some Innovation
Tuesday, May 10, 2016
All five projects in the HHS Ventures Fund, which provides the funding, were previously part of the HHS Ignite Accelerator, a startup program led by HHS. These are the five teams and...
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The Public Manager
A Handbook to Attracting, Keeping, and Developing Top Talent
Tuesday, May 10, 2016
Organizations that understand the purpose and practices of effective talent developmentand its role within talent managementwill be well positioned for the world of work in the 21st century...
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The Public Manager
Management Is Management
Tuesday, May 10, 2016
Many of us have wondered whether our jobs as public managers are any more (or less) difficult than those of our counterparts in the private sector, and this issues Public Manager interview...
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The Public Manager
Measuring What Matters
Tuesday, May 10, 2016
The U.S. Army Maneuver Center of Excellence deliberately built its evaluation capacity so it could better determine whether its training programs were truly effective. Learning...
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The Public Manager
Should the Fed Live in the Cloud?
Tuesday, May 10, 2016
Federal employees who have some involvement in their agencys technology solutions believe that cloud computing is essential to organization operations, yet they are leery about moving their...
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1-19 of 19 Results