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The Public Manager
Who Are the Government’s Millennial Employees?
Wednesday, May 10, 2017
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The Public Manager
Serving Citizens With Technology
Wednesday, May 10, 2017
insiders
As the executive director of the Mississippi Department of Information Technology, Craig Orgeron makes sure agencies have the tools they need to achieve their missions. Governments at all...
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The Public Manager
Making Data Docile
Wednesday, May 10, 2017
Analytics, Policy, and Governance Edited by Jennifer Bachner, Benjamin Ginsberg, and Kathryn Wagner Hill The advent of analytics has revolutionized how governments operate. Highly detailed...
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The Public Manager
Ready for the Reorg?
Wednesday, May 10, 2017
horizon
An effective reorganization requires a focus on strategic priorities and performance improvement, not just cuts. In March, President Trump issued an order calling for all executive branch...
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The Public Manager
Cloudy Perceptions
Wednesday, May 10, 2017
insights
Survey shows agencies are lagging on cloud migration In 2011, the White House released its Federal Cloud Computing Strategy, which urged agencies to embrace the delivery of hosted services...
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The Public Manager
The Benefits of Authentic Appreciation
Wednesday, May 10, 2017
Employees who feel valued are more engaged, but only if they believe the appreciation is genuine. Government agencies are extremely concerned about their low levels of employee engagement,...
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The Public Manager
Sue Stein
Wednesday, May 10, 2017
spotlight
As a member of the International Coach Federation (ICF) and founder of the ICF Metro DC Government Coaching Community of Practice, Stein enjoys helping professional coaches both inside and...
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The Public Manager
Passionate People Tackling Tough Problems
Wednesday, May 10, 2017
Chicago's weekly Chi Hack Nights bring together citizens who want to use data and technology to help make their city a better place to live. An October 2016 Public Manager article quotes...
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The Public Manager
Government Goes Digital
Wednesday, May 10, 2017
Citizens expect to be able to interact with their government online. How is government meeting them where they are? There's no denying that technology has transformed the way we interact...
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The Public Manager
The Right Cyber Talent
Monday, April 10, 2017
What are states doing to recruit and retain employees with cybersecurity expertise? As government and industry cybersecurity personnel await the new presidential administration's cyber...
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The Public Manager
Writing It Well
Monday, April 10, 2017
Clear communication is essential to making sure employees know what's expected of them. Among its many recommendations, the 2016 Federal Employee Viewpoint Survey suggests these actions: 1)...
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The Public Manager
No LOL: Every Agency Needs a Text Messaging Policy
Monday, April 10, 2017
When establishing and enforcing rules around capturing and sharing agency communications, don't forget texts. When public managers think of open records laws, their minds usually dart to...
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The Public Manager
Crossing Silos to Promote Creativity
Monday, April 10, 2017
Collaborative Innovation in the Public Sector by Jacob Torfing When the average citizen considers the words innovation and government, dearth is another term that may come to mind. However,...
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The Public Manager
State of Succession Planning
Monday, April 10, 2017
For business organizations to succeed, they need to identify, develop, and support the staff who will drive their future strategy. Government is no different. But what do state and local...
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The Public Manager
Staying on Track in Times of Change
Monday, April 10, 2017
These five practices can help you keep your employees engaged when changes are swirling around them. Since the election in November, federal leaders have wondered how the presidential...
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The Public Manager
Can Startups Spur Civic Innovation?
Monday, April 10, 2017
Startups may be a smart way for resource-strapped leaders in state and local government to address civic stress points. Just as emergent and popular technologies are changing how businesses...
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The Public Manager
Training to Boost the Citizen Experience
Monday, April 10, 2017
Scenario-based learning programs can equip new and seasoned employees to more effectively help their citizen customers. Most people who enter public service do so because of their desire to...
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The Public Manager
A Message to Our Readers
Monday, July 10, 2017
Readers of The Public Manager, On behalf of the Board of Directors, I wanted to take this opportunity to thank you for loyal support of The Public Manager (and its venerable predecessor,...
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The Public Manager
Eric Keller
Monday, July 10, 2017
Eric Keller is a senior research manager at the Partnership for Public Service, a nonprofit, nonpartisan organization that strives for a more effective government for the American people....
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The Public Manager
Self-Service Government: An Assistant at Your Fingertips
Monday, July 10, 2017
Giving citizens the tools to serve themselves is one way to cut federal spending and improve customer service. Few can dispute that advances in technology have revolutionized business...
21-40 of 969 Results