As Director of Training and Professional Development, I am responsible for the overall direction and execution of training and education programs at HER Realtors. This includes classroom courses, real estate continuing education, online training, and office and regional training. I develop courses for agents, monitor and evaluate course effectiveness and results, and work with leadership at the company to ensure that skills learned in the classroom are reinforced and supported in the field. I am responsible for creating bi-weekly meeting materials for office business and coaching meetings. I provide technology training to new and existing agents. In addition to those duties, I also oversee the transaction management platform, rDocs, and present in-person and online training to agents and staff to increase usage of the platform.