Crystal is a two-time TEDx speaker, organizational consultant, and best selling author, known for transforming the toughest workplace changes into exciting possibilities for our digital world. As a consultant, she brings organizations into the digital age, reimagining people strategies with clients in areas such as career development, learning culture, inclusion, leadership development, and employee engagement. Past clients include General Mills, Southern Company, Monster.com, Sierra Club, and other organizations.
She is the co-creator of the Learning Cluster Design model and the co-author of the related book, Designing for Modern Learning: Beyond ADDIE and SAM (ATD Press, 2020). This model empowers the revolution of the training industry for our Digital Age by showing L&D how to design a set of multiple learning assets, available across the flow of work, to deliver a performance goal on the job.
Her academic background includes a bachelor’s degree in Chemical Engineering and a master’s in Organization Development. After six years working for Procter & Gamble, she began her consulting firm where she has tackled transforming the status quo and bridging gaps between people in the workplace. For example, through her best-selling book, The Millennial Myth: Transforming Misunderstanding into Workplace Breakthroughs (Berrett-Koehler, 2017), and keynotes, Crystal has changed the story around generation gap for thousands over the past decade. Along with supporting clients, her next project is a deep study of living and leading in the digital age, including practices that help create connection, emerge from burnout, and balance the role of technology in our day to day lives.
Crystal is honored to be a Power 30 Under 30, CLO Learning in Practice, and ATD One to Watch award recipient. Originally from Austin, TX, she is now based in Atlanta, GA with her husband Jeremy, where they love immersing in nature and cultural experiences.