Based in Cleveland, Ohio, Heidi Kirby, PhD, is a customer education manager, co-founder of Useful Stuff (
), and host of the BLOC (Building Learning and Organizational Culture) podcast for L&D professionals. She got her start as a college English professor but has since worked as an instructional designer for NASA and an L&D leader in the tech industry. She also teaches graduate-level podcasting. She is passionate about helping aspiring and L&D professionals be their best and helping L&D teams become more inclusive and efficient.