Jann Iaco, CPLP, is an e-learning instructional designer, videographer, and facilitator for Crate and Barrel. She has more than 15 years of experience in learning and development and earned her CPLP (Certified Professional of Learning and Performance) in 2013. Jann has served on the board of the Chicagoland Chapter of ATD for the past five years. She has been a speaker at the Chicago eLearning and Technology Showcase for the past two years and is on the faculty of the Workplace Learning and Performance Institute (WLPI) where she facilitates a session on instructional design. Jann continues to work in the Chicago Off-Loop theatre scene as an actor, director, and teacher. She has taught acting at the Victory Gardens Training Center, is a graduate of the Professional Training program at Second City, and received her MFA in directing from the University of Minnesota.