Impassioned and goal-oriented Learning & Development professional with 13 years of experience in performance improvement consulting and change management, training, performance support strategy and planning, focused on addressing sub-optimal performance, and organizational change related to the adoption of information technology.  6 years of L&D leadership and project oversight experience and 7 years of consultative L&D sales and client management.  Proven record of meeting and exceeding sales targets by strategically applying L&D knowledge & experience during the sales and scoping process to establish credibility, differentiate quality of service and obtain buy-in. Tolerance for ambiguity and experience working across various industries, cultures, on programs and projects of various economies of scale.