Karen McGraw

Dr. Karen McGraw is the president and principal consultant at Silver Bear Group (, a business and performance consultancy in Austin, TX. She is an accomplished consultant specializing in organizational development and improvement, change management, and research and analysis. For over 30 years, she has helped clients achieve desired outcomes through strategy, training, process, technology, and change projects. A warm, engaging teacher, she has contributed to the success of many performance consultants, professional change agents, and knowledge engineers. Clients trust her to design and implement tailored solutions that address critical issues, engage stakeholders in project success, and deliver long-term results.

Karen holds masters and doctorate degrees from Texas Tech University in the fields of Curriculum and Instruction and Educational Psychology, where she specialized in the impact of technology on cognition and learning. She is certified in the use of personality assessment tools such as the Golden Personality Profiler and Myers-Briggs. Karen is a co-author of the Performance DNA methodology, the Scenario-based Engineering Process, and Breaking Tape: 7 Steps to Winning at Work and Life, and is the author of the EASE Change Management Methodology. Karen facilitates ATD's Improving Human Performance and Master Performance Consultant programs and has been on staff at the Univ. of Texas Arlington and the Univ. of Maryland. She has published 6 books and over 50 articles in topics ranging from knowledge engineering and human performance analysis, to change management, collaboration, leadership, and process improvement.