W. Keith Pomeroy Working in the training field for over 20 years, Keith has trained and developed everything from ELearning on soft skills to instructor led classroom training on basic hygiene. He worked for 18 years for the corporate giant Xerox before spending 4 years working for a not for profit, Upstate Cerebral Palsy. Currently, Mr. Pomeroy is part of a great team that allows him to develop training (and occasionally deliver training) for Oneida Nation Enterprises. Over the years, Keith has instigated many discussions in different forums on Instructional Design theory, Training Delivery practices, and Performance Support. These can often be found under the heading, Fried Training Talk (named this way because when they were initially started they came out every Friday). He loves working through issues that many designers and instructors encounter and finding the best possible solutions. Mr. Pomeroy has utilized many ELearning and Performance support tools in his training development, from Authorware and RoboHelp to Articulate Storyline, Captivate, and Brainshark.