Ken is founder and CEO of Phillips Associates, a consulting and publishing company with expertise in measurement and evaluation of learning, performance management, and sales performance. He has more than 30 years of experience designing learning instruments and assessments and has authored more than a dozen published learning instruments. He regularly speaks to university classes and ASTD groups, including the ASTD International Conference & EXPO. Ken also developed the competency-based Sales Manager Skills Assessment for
The Art of Modern Sales Management (ASTD, 2014). Prior to pursuing a Ph.D. in the combined fields of organization behavior and educational administration at Northwestern University, Ken held management positions with two colleges and two national corporations.