Kevin Farrell is director of instructional design and development for training and knowledge management at Liberty Mutual Insurance. In his role, he is responsible for learning solutions that onboard and drive frontline performance in sales, service and claims. Prior to Liberty, Farrell served as vice president of corporate marketing, communications and training at Conservation Services Group where his team was showcased for the governor of Massachusetts. Prior to that, he served as director of learning technology in leadership and organization development at Fidelity Investments, earning an award from Brandon Hall for innovation in learning technology. Farrell received his MBA from Suffolk University in Boston, Massachusetts, and a BS in marketing from Bryant University in North Smithfield, Rhode Island.