Margaret Spence

Margaret is a global talent management keynote speaker—voted Top 5 Speaker at SHRM Annual and Diversity Conference for eight consecutive years. Her business-advisory firm, C. Douglas & Associates, specializes in human resources compliance, talent development, diversity and inclusion, and implementing women’s leadership development programs.

Margaret knows that true inclusion is about more than just having a diverse workforce. It’s about creating an environment where everyone can thrive. She works with organizations to develop strategies and solutions that champion diversity and inclusion for all internal and external stakeholders. Margaret has worked with multinational organizations like LinkedIn, the Hartford, AIG, and Trane Technologies to create and support their DEI initiatives.

She has authored three books: From Workers’ Comp Claimant to Valued Employee, The Injury Management Challenge, and Leadership Self-Transformation: 52 Career-Defining Questions Every High-Achieving Woman Must Answer. Her fourth book will be published in 2022.

Margaret holds certifications in narrative coaching, clean language coaching, DEI appreciative inquiry, DiSC, cultural awareness, and leadership effectiveness. She has a certification in workforce diversity and inclusion and ISO DEI standards from the University of Georgia’s Terry School of Business and ISO certification in human resources and talent management. She is also a certified leadership development coach (PCC) from the University of Miami, and she has a degree in human resources and psychology. Margaret was the winner of the 2021 Insurance Industry Diversity Innovators Award and the ACORD Women’s Innovators Award.

A six-term member of the Society for Human Resource Management (SHRM) Special Expertise panel and two-term vice president of professional development for the Greater Miami Society for Human Resource Management (GMSHR), Margaret also served two terms on the board of the ATD Ft. Lauderdale Chapter. For 10 years, Margaret served as the Workers’ Comp Institutes (WCI)–Disability Inclusion and Return to Work section co-chair. She also provides continuing education and training for SHRM and the Human Resources Certification Institute (HRCI).