Matthew Pierce works for TechSmith Corp., a software company that provides practical business and academic solutions that change how people communicate with images and video. For seven years, he directly managed the training and user assistance teams for TechSmith, and has experience leading the social media, video, public relations, and technical support teams. Matt has also run TechSmith's visual communication web show, The Forge, interviewing guests from around the world about the use of visuals, video, and technology in education, training, marketing, and more. He currently manages training, document, and support efforts at TechSmith. Matt is a regular contributor to several online publications, and has also written articles for training publications in the United States and the United Kingdom. He has spoken multiple times at national and international conferences, including ATD TechKnowledge, Training, The Society for Technical Communication Summit, Technical Communication UK, and Online Educa Berlin. A graduate of Indiana University’s School of Education’s Department of Instructional Systems Technology, Matt has more than 10 years’ experience working in learning and development with a focus on visual instruction.