Becki Nelson


Roswell, GA 30075

[email protected]                                                        612.961.9606                                                                            www.linkedin/in/BeckiNelson



Leadership & Learning Design & Execution


Extensive expertise in leadership development, learning technology, instructional design, and facilitation in varied industries. Recognized for developing partnerships, clarifying key issues, creative problem solving, facilitating growth. Highly skilled in learning facilitation, group process facilitation, change process, program evaluation and performance improvement. Strong advocate for diversity and inclusion, with international experience in Europe, Japan and Africa.


Leadership Development                        Learning Technology                                                                 Competency Management

Learning Strategy                                    Facilitation – Learning, Group Process                                                                  Talent Development

Instructional Design                                Performance Improvement                                                                 Project Management




Senior Manager, Leadership and Culture Solutions                           2017 to 2020

?      Created and executed highly innovative, client-facing management development program for virtual, self-paced delivery. In addition to an engaging and impactful participant experience, the program supports the participants' managers and offers optional support for cohort leaders.

?      Key contributor of research and insights for use in client-facing learning, specifically supporting curriculum for Digital Retailing, Leadership and Management Best Practices, Design Thinking and Automotive Retail Pay Plans. Focus was on mindset shifts, process improvement and skills needed to evolve leaders, teams and organizations.

?      Developed creative solutions for technical integration, reporting and client support to ensure positive client experience and program effectiveness beyond what the Learning Management System could deliver.

Manager – Leadership Development Design and Implementation                 2017

?      Designed blended online/in-person 4-month leadership programs for Cox Automotive directors and managers. 

?      Designed and implemented self-paced online Leader Learning Paths offering online and self-paced curricula to managers and directors.

?      Facilitated and managed 2 leadership programs impacting over 130 leaders.

?      Designed enterprise-wide leadership development program for managers and senior managers as consultant.

CLARITY BY DESIGN LLC, Atlanta, GA                                     2016 to Present

Senior Consultant

Consult with business leaders to diagnose gaps and craft interventions focused on talent development and team effectiveness.

?      Partnered with leaders to design and execute leadership development and learning initiatives for leaders, employees, targeted groups and departments to strengthen effectiveness and productivity.

?      Developed partnerships with businesses and organizations, increasing market share and generating new contracts.


DELTA AIR LINES, Atlanta, GA                                                        2004 to 2016

Leadership Development Specialist                                                      2012 to 2016

Partnered with Human Resources and business leaders in leadership development initiatives to improve individual leaders’ and divisions’ ability to lead teams in achieving Delta Flight Plan goals.

?      Designed/facilitated leadership development programs, including The Leadership Connection, Delta’s leadership development experience for new leaders. Impacted over 300 leaders annually. 80+% of participants used skills covered within 60 days of workshop completion. 4+ satisfaction ratings on a 5-point scale.

?      Consulted with leaders and HR managers regarding performance interventions, team effectiveness and productivity, leadership development alternatives.


Becki Nelson                                                                                                    [email protected]                                                                                                                            Page 2

Instructional Designer/Senior Instructional Designer                        2009 to 2012

Conducted performance and needs analysis project for corporate clients.

?      Led instructional design projects to design web-based courseware topics such as: system courseware; international documentation, first point of contact, and coaching.

?      Conducted performance analysis and instructional design for Airport Customer Service (ACS) during Delta Air Lines/Northwest Airlines merger. Saved thousands of dollars in potential ACS and IT support hours, and DOT fines.

?      Conducted performance analysis for Delta Reservation Sales representatives to identify key performance gaps; resulted in Reservation Sales winning J.D. Power award 2+ years in a row.

Senior Analyst – Information Systems Education, St Paul, MN           Northwest Airlines, Inc. 2004 to 2009

Led Information Technology Education Program and instructional design of diverse airline learning projects.

?      Led instructional design and implementation projects for web-based courses and security-sensitive courseware for Flight Operations AQP, security, leadership, operations.

?      Led standards development and performed business analysis for learning content management system (LCMS).

?      Managed IT Education Program for 800+ Information Services staff, with $250K annual budget. Over 75% of IT leaders indicated their team members improved their skills due to participation, revised skills / competency model for IT positions.


CLARITY BY DESIGN, LLC, Minneapolis/St Paul, MN                 2002 to 2004


Instructional design using full ADDIE process including needs assessment, design, content development, implementation, and evaluation—ADDIE model) of both instructor-led and web-based courseware and content.

?      Led teams at Northwest Airlines (now Delta Air Lines), including course owners, subject matter experts, graphic designers, and programmers. Improved training cycle time for new and re-qualifying airport, flight attendant, and flight operations staff.

?      Designed courses for Wells Fargo Home Mortgage: The Academy, including call center customer service, technical mortgage knowledge, and computer skills.


ALLINA HOSPITALS & CLINICS                                                                         

Education Technology Specialist – Medical Education & Research Department

IS Change Support Specialist – Information Services Learning Program, Content and LMS administration


Learning Content Management System (LCMS), Learning Management System (LMS) implementation and LMS administration: Bridge (Instructure), SuccessFactors, SumTotal (Skillsoft), HTML, Adobe Captivate, Adobe Dreamweaver, Articulate Rise 360, Articulate Storyline, Audacity, Microsoft Office, 3rd-party online courseware.


Bachelor of Science (BS), English and French, Secondary Education level

Minnesota State University—Mankato, MN, cum laude, Phi Beta Kappa


Numerous Professional Development sessions.