There is a misconception about what workflow learning is, and that misunderstanding is costing organizations substantially.

Does this ever happen to you—you are in the throes of a challenging work project, and you need information you do not have, or there is an aspect of the project you do not understand and...

During our recent face-to-face Forum Lab we began the journey of understanding the power of performance support and how it can help an organization impact performance. This webinar, hosted...

During our recent face-to-face Forum Lab we began the journey of understanding the power of performance support and how it can help an organization impact performance. This webinar, hosted...

Join 2011 Spring Lab participants for a follow-up session with Bob Mosher, Russ Spaulding, and MJ Hall. Bring your experiences with sharing the content in your own organization and in your...

For successful performance support across all five moments of need (learn new, learn deep, apply, change, and solve) the same content needs to be delivered through multiple modalities....

Did you know that within the first 48 hours of your employees attending a traditional training or learning event, their knowledge retention drops to 33 percent?

The article focuses on the development and usefulness of performance support (PS) strategies and tools for the improvement of occupational training practice in the U.S. PS is developed to...