The workplace has dramatically transformed. According to a recent Pew Research Center study, 71% of workers now work from home all or most of the time. Of course, this percentage varies...

Prove the value of customer service training.

Training participants often log into our virtual classrooms ready to passively observe a monologue. Its up to us to create the kind of learning environment that shifts them from passive to...

What separates decent virtual facilitators from great virtual facilitators? Join Cynthia Clay, author of Great Webinars: How to Create Interactive Learning that is Captivating, Informative,...

What if your virtual classroom experiences were so effective, people clamored to attend? Change the way you design and deliver virtual learning experiences as you leverage the neuroscience...

Become a dynamic virtual trainer.

What if the training courses you deliver in the virtual classroom were so vibrant and compelling that people clamored to attend your sessions? Your ability to connect with, engage with, and...

When I first began to deliver webinars and web workshops, I was in search of the holy grail: that mystical web platform that never crashed, never experienced odd technical hiccups, could be...

From ATD TechKnowledge 2017: Imagine a virtual classroom experience that is so compelling, participants bombard you with text messages to attend.

In this segment, Cynthia Clay discusses why instructional designers should make their e-learning more personable. The video is a portion of her presentation at TechKnowledge, POW: Design...