There is widespread agreement that soft skills are important, and equally widespread definitions on what constitutes a soft skill. Do a quick web search; according to the sea of literature,...

We have all been misled. We’ve seen plenty of examples of music added to words—energetic beats accompany sportscasters sitting around a desk discussing today’s best players; melancholy...

Collaboration. It shows up on every list of top soft skills needed today. You’ve seen these lists. The order changes somewhat, but they all include communication, problem solving,...

The TinCaps is the professional baseball team for Fort Wayne, Indiana. They are a Class A minor league team. Class A is where professional baseball careers begin, and successful players...

Most books about public speaking have advice that includes something along the lines of “use proper grammar.” But we shouldn’t always follow that advice. Good grammar is not necessary to be...

A colleague brings you some bad news. As you become upset, he says, “Hey, don’t blame the messenger!” Sound familiar? At a former job, a team leader said this phrase often. He would come...

I recently spoke with a restaurant owner in California who was opening up a new location and needed to hire 45 people. The interview process was taking too long so his son offered a new...

The slide shown below came up on my Twitter feed. I’m sure the intent was to share what the tweeter thought was a great idea. What jumped out at me wasn’t the idea but that the slide needed...

You watch the Grammy awards show and don’t know many of the performers. You often say, “These trainees used to behave so much better.” You think the flipped classroom is a big deal. Sound...

Jiffee was a Best of Show winner at Finovate Fall 2017. I realize that most readers will not know what that means, so let me explain. Finovate is a company that runs conferences around the...