Chapter: A New Vision for Government: Learning in the Public Service, by Jennifer Bowerman and Robin Ford The Past In the past, the public service in Canada was not renowned for its...

Relationships between industry and higher education started to evolve into partnerships as of the late 1970s, mostly in the research and development area. A study prepared by the American...

Discusses the importance of training human resource professionals to handle conflicts in the workplace. Conflict escalation strategies Need to develop a trusting climate Workshop activities...