One of the largest roadblocks for organizations struggling to get started is having the courage to face those who think what youre doing is dangerous or dumb. In chapter four we uncover...

But when it is time to choose a tool, it is a very important decisionone not to be taken lightly. Although social is not about the tool, the tool is a heavy component and careful scrutiny...

The new social learning combines social media tools with a shift in organizational culturea shift that encourages ongoing knowledge transfer and connects people in ways that make learning...

Social learning is a fundamental shift in how people work leveraging how we have always worked, now with new, more humanizing tools, accelerating individual and collective reach, giving us...

Forming a committee to develop a social media strategy didn't seem right to Greg Matthews, director of consumer innovation at Humana. He saw advantages in encouraging the company's 28,500...

Stephen Hart, a corporate trainer specializing in recruitment and management training, read about Twitter in a computer magazine. He questioned the value of the "microblogging" tool and its...