The first step to high-fidelity curriculum design is determining how accomplished performers produce exceptional results.

Microsoft’s Role Excellence function was created to build high-performance work teams.

Its been a privilege to share our research and methodologies with the Human Capital Community of Practice through blog posts this fall. An underlying premise of ours at Exemplary...

The problem is that management holds an unfounded assumption that training is the key tool for improving the performance of incumbents. When analysis determines that performance is...

Motivation Motivation is something that we all bring to the jobat least initially. You might even be one of the fortunate individuals who managed to maintain that positive spring in your...

Do you want to capture greater results with your existing resources to the tune of 5%, 15% or even 25%? This book will help you identify the insights of your exemplary performers and...

The following case study illustrates how performance analysis can significantly accelerate the launch of new technology, new work processes, or a new organizational design. A refinery...

Capturing the expertise of high performers in your organization provides a rich repository of information that describes optimal work performance. The critical steps involved in conducting...

Capturing the expertise of high performers in your organization provides a rich repository of information that describes optimal work performance. The information in the PEP is useful for...

We learned to read left to right. This tactic enables managers to move from strategy and goals to critical accomplishments, then from accomplishments to the key activities and decisions...