I got to talking with one of my coworkers about the dangers of clichés in Instructional Design. The other day I observed a great example of this when several people in a training session roll their eyes, crossed their arms, and shut down when they heard the phrase, “We have to think outside the box.” There are other similar business clichés (like “push the envelope”) that are put into designs and/or uttered by trainers that create barriers to learning.
I thought I’d ask you smart folks what phrases do you hear that immediately shut you down, and how you get around that as a trainer/training developer?
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