Walking Through a Case Management Question

Holly Batts is associate director of credentialing at ATD, with more than 15 years of experience working in the nonprofit sector. Her background in developing and maintaining certification programs includes mid- to high-stakes assessments, extensive work with organizing SMEs, and a thorough understanding of the certification process. Holly has an MS in organizational leadership, as well as the Project Management Professional (PMP) and Certified Association Executive (CAE) certifications.