May 2017
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As Tech Tools Become More Prevalent in Training, Soft Skills Will Be in High Demand

Monday, April 3, 2017

As technology becomes exponentially more advanced, machines are starting to take a noticeable bite out of the job market. And these aren’t just low-skill, repetitive jobs; automation and artificial intelligence have shown they can do better jobs than humans who work in a variety of diverse fields. In the future, medical professionals and journalists won’t be safe from automation. Because of this, a 2016 Pew Research Center survey, “The State of American Jobs,” found that 87 percent of employees believe it will be essential to be trained to develop new job skills throughout their careers to stay ahead of changes in the workplace. But what will this training look like? According to 1,408 respondent technologists, industry professionals, strategic thinkers, and educational leaders, there will be an emergence of new training methods that can successfully train a large number of workers in the skills they will need to perform the jobs of the future. For many, this means an increase in technological tools, specifically augmented and virtual reality systems. However, in this increasingly technological world, soft skills will be in high demand. According to Simon Gottschalk, a professor at the University of Nevada, Las Vegas, “The skills necessary at the higher echelons will include especially the ability to efficiently network, manage public relations, display intercultural sensitivity [and] marketing.” He adds that social and emotional intelligence will be in high demand, including creativity and critical thinking.

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