The ATD Talent Development and Training in Healthcare Handbook (ATD Press, November 2021) addresses the many opportunities and challenges TD professionals face in the growing and rapidly changing healthcare space. Effective talent development is the thread that weaves through an entire healthcare organization to ensure it is up to standard with the latest practices in treating patients while providing a safe and engaging environment for staff. TD professionals have the unique role of tying together organizational and employee advancement in healthcare systems—and likewise, this handbook dives into areas for both business and professional evolution.
Written by 25 fellow healthcare practitioners with extensive experience in the field—from nurses, physicians, and administrators to instructional designers, chief learning officers, technology experts, and leaders across the industry, it covers six key themes across 26 chapters:
- Learning and Development Basics
- Organization Development
- Employee Development
- Business Acumen for the Health System
- Digital Transformation and Literacy
- Patient-Centric Care
How have your experiences in healthcare technology shaped the best practices you shared?With more than 25 years of healthcare experience, I’ve had the opportunity to serve in various roles that depend on strong collaboration and communication across the organization. Understanding how each department affects another and how seemingly simple system or process changes can impact others is vital to sound solutions and transformational change.
At a previous job of mine, we often hosted other organizations on site visits to share our best practices and learning experiences. I found so much value and growth in sharing knowledge and learning from others. In the Electronic Healthcare Record (EHR) chapter, I tried to share topics that have been instrumental to the success of our training program as well as those questions that are the most often asked by other organizations and learning healthcare professionals related to EHR training.