This valuable title links the fundamental training design technique of a needs assessment as a basis for all organizational improvement initiatives. Based on an Organizational Elements Model (OEM), authors Kaufman and Guerra-Lopez approach fully complete needs assessment as including not just needs and wants, but also societal value. Incorporating the model to add to the traditional ADDIE design process, this book provides new insight in managing the needs assessment process to structure performance improvement across all aspects of measurement and supportive decision-making tools.