Chapter Website
Chapter Website
GREATER LAS VEGAS CHAPTER: Switching the Chapter’s Website From Wild Apricot to Star Chapter
SUMMARY: In 2025, the chapter transitioned from Wild Apricot to Star Chapter to enhance operational efficiency, reduce costs, and improve the member and board experience. A dedicated transition committee coordinated data migration, trained board members, and customized the new platform to align with ATD’s rebrand, ensuring a smooth and seamless implementation. By consolidating event management, communications, surveys, and financial tracking into a single, streamlined system, the chapter simplified administrative workflows, improved reporting capabilities, and eliminated the need for third-party payment services. As a result, the chapter adopted a more cost-effective, comprehensive platform that strengthened member engagement, supported leadership operations, and positioned the organization for long-term growth and success.
YEAR: 2025
PUGET SOUND CHAPTER: Replicable Canva Banner for ATD Chapters
SUMMARY: To align with ATD’s updated branding, the Puget Sound Chapter created a new chapter event banner using Canva. The design is modern, visually engaging, and includes icons and a QR code for added functionality. Step-by-step instructions and an editable Canva file were provided so other chapters can easily replicate the banner for their own events, supporting consistent and vibrant chapter branding.
YEAR: 2025
NASHVILLE CHAPTER: Prioritizing Inclusion through Website Accessibility Statement
The Nashville Chapter advanced its commitment to inclusion by adding an accessibility statement to its chapter website, reinforcing efforts to prioritize accessibility as part of its broader DEIB strategy. Prompted by feedback from its annual conference and inspired by the chapter’s desire to better reflect the diversity of the Nashville community, the statement affirms the chapter’s intent to welcome all individuals and encourages feedback and accommodation requests. Featured prominently on the website with a dedicated contact email monitored by the board, this initiative marks a foundational step in making the chapter’s programs and communications more inclusive and accessible to all.
YEAR: 2025
NEW YORK CITY CHAPTER: Wild Apricot Sidekick
SUMMARY: The New York City Chapter developed an onscreen quick reference guide to support chapter leaders in creating consistent and complete event listings in Wild Apricot. Their Wild Apricot sidekick guides users through each step in the event creation process with helpful screenshots and tips. It provides an easy-to-use template to ensure volunteers have all the necessary information before publishing. The guide is hosted through a free Google Site, which houses all the documented processes and allows for instantaneous updates without draining chapter resources. The sidekick is editable and can be easily tailored to the needs of other chapters looking to implement something similar. This new tool has allowed the chapter to streamline its event creation and management process and reduce errors for members attempting to register for events.
YEAR: 2023
METRO DC CHAPTER: Website Revamp Project
SUMMARY: The director of communication took on the project of reformatting and updating the Metro DC Chapter’s website and used the director of technology and vice president of learning for extra assistance. The team aimed to make the website easier to navigate with a visually appealing look to create a customer-centric experience. The other goal of the website update was to grab the attention of and usher in a younger demographic into the chapter. After a thorough process, the website enhancements were marketed heavily through social media to generate excitement among members. After the new website launched, the chapter saw an increase in visitors, site visit duration, and revenue.
YEAR: 2021
NEW YORK CITY CHAPTER: “Starting Soon” Manual Event Reminder Email in Wild Apricot
SUMMARY: The New York City Chapter desired to send a reminder email a few hours before chapter events as it noticed that registrants were not responding to reminder emails sent the day prior and attendance was taking a hit. To address the issue, the chapter established a job aid allowing chapter leaders to send a “starting soon” reminder email to registrants one to two hours before an event’s start time. Through the incorporation of the “starting soon” reminder email, the chapter increased registrant attendance by approximately 10 percent, averaging a 50–60 percent rate of attendance for registrants.
YEAR: 2021
NEW YORK CITY CHAPTER: Knowledge Center on Wild Apricot Website
SUMMARY: The Knowledge Center serves as the repository for recordings and documents from chapter events and is accessible to members only through the chapter’s website. For chapter events, webinars, and SIG events, the chapter posts the slide presentation, embeds any event recordings, and uploads other documents/handouts provided at the event. Through the repository, the chapter provides members access to content and allows them to access all programming benefits that come with chapter membership.
YEAR: 2018
