The Ins and Outs of Employee Engagement

In the years leading up to the pandemic, employee engagement seemed to be on the rise; however, after trending upward for nearly a decade, employee engagement dropped from 36 percent to 32 percent in 2022, according to Gallup in “US Employee Engagement Needs a Rebound in 2023.” In addition, Gallup’s report, State of the Global Workplace 2023: The Voice of the World's Employees, reveals that nearly one-fifth (18 percent) of employees are actively disengaged. Unfortunately, research shows that disengaged workforces lead to poor financial outcomes—Gallup analysis calculates the cost to be $8.8 trillion in lost productivity.

Sources: ATD, Employee Engagement and Burnout: Maintaining Morale in Changing Times, 2023; Gallup, State of the Global Workplace 2023, 2023; Microsoft WorkLab, The New Performance Equation in the Age of AI, 2023; Randstad Enterprise, 2023 Talent Trends Report

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