The argument: Design thinking is a valuable tool for L&D professionals.
L&D professionals are often faced, in short order, with finding new or unique ways to present information so that learners not only take in the information but apply it on the job. This is where design thinking—a collective, human-centered problem-solving approach to achieving goals—can help. Design thinking focuses on the creative and innovative, rather than the analytical mindset that comes with traditi
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