According to Gallup’s 2017 State of the American Workplace Report, employee engagement is in a rut. The survey found that in 2016, 33 percent of employees would describe themselves as engaged. In 2013, it was 30 percent. However, there are huge deviations in this number. Gallup also found rates at some of the top organizations as high as 70 percent. There are several key takeaways from this fact, and the report overall. The challenge of culture is the first. Jim Clifton, Gallup’s chairman and CEO, says that the primary culprit for stagnant engagement is corporate culture. In fact, the first sentence of the report reads, “The very practice of management no longer works.” To boost engagement, he says it’s important to get employees to shift their focus beyond simply collecting a paycheck, and build a culture of purpose. Additionally, management needs to improve. Only 21 percent of people who responded to the poll said their performance was well managed. Some of the biggest management challenges, according to Gallup, are unclear or misaligned expectations; ineffective, infrequent feedback; and unfair evaluation practices.
Gallup Shows Engagement Stagnant, Culture, Management to Blame