Scores of books have been written about good leadership, but what if it was as simple as two words? Active listening is the key to being a good leader—everything else is over-complication. How can leaders build this skill, though? Start by eliminating distractions. When someone is communicating with you, stop what you’re doing and give the speaker your full attention. This communicates that you are interested and engaged with what they have to say. This also means that you need to pa
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