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Soft Skills Are Increasingly Important at the Highest Levels of Leadership

Thursday, June 16, 2022

A new analysis published in the Harvard Business Review revealed that soft skills are in high demand at the highest levels of leadership. As CEOs are increasingly expected to not only respond to shareholders, but to employees, customers, and the public, people skills are increasing in importance. The most important soft skills at the C-suite level, the study revealed, are a high degree of self-awareness, the ability to listen and communicate, and the capacity for empathy—that is, the abili

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