As Baby Boomers age and Millennials join the workplace in greater numbers, the methods managers use to structure employee training programs must shift to accommodate a changing mix of workers. It’s essential that management take advantage of every possible training opportunity, but because of the vastly different demographics of most workplaces, universal training methods are getting harder to develop. Instead of trying to apply a one-size-fits-all solution, some organizations are hosting employee training programs targeted for specific purposes and age levels. The differences between how Millennials and Baby Boomers work are vast. For example, Millennials are less loyal to a single company, and instead focus on their own personal development to move them through the ranks. They are more tech-centric and prefer nonverbal types of communication. Meanwhile, Baby Boomers prefer to speak in person or over the phone, are often cautious in their adoption of new technologies, and would prefer to spend the majority of their career working for one company. As a result of these differing styles, a catch-all training program is almost certain to leave one section of the workforce behind.
Training Across the Age Gap