Focus on Them

Book

Focus on Them

Become the Manager Your People Need You to Be

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Perfect the Skills Needed to Excel as a Manager

An engagement crisis, a management skill shortage, a retention problem—call it what you will, but today’s research and workplace insights emphasize that many employees leave managers . . . not companies.

Good managers know they need to deliver results to be successful. But great ones? They understand the essence of managing encompasses something more: making connections, embodying the right skills, and developing their direct reports. They also realize managing well takes practice. With Focus on Them, you’ll get the tools and know-how to excel as a manager.

Edited by the Association for Talent Development’s (ATD) management authority Ryan Changcoco, research expert Megan Cole, and content developer Jack Harlow, this book explores ATD’s new management framework—the ACCEL model. Each chapter, written by a leader in management and talent development, focuses on one of the five skills managers need:

· accountability (Timothy Ito)· communication (Ken O’Quinn)· collaboration (Winsor Jenkins)· engagement (Hunter Haines)· listening and assessing (Michele Nevarez)

By investing in your development—boosting your ACCEL skills—you signal to your employees that you’re serious about their development and learning.

Becoming a manager isn’t climbing a mountain. By focusing on the basics, you can transform from a results-oriented manager to the people manager your employees need.

Book Details

ISBN: 9781562868710
Pages: 208
Publication Date: December 2018
Formats: Paperback, PDF
Product Code: 111817

About the Authors

Megan Cole

Megan Cole is a former ATD research analyst. Her primary responsibilities included creating and programming surveys, cleaning and analyzing data, and writing research reports for publication.

Ryan Changcoco

Ryan Changcoco is the senior manager for ATD’s Management and Healthcare Communities of Practice. His primary responsibility is to partner with subject matter experts from all over the world to develop content in the areas of management development, leadership, and healthcare training and administration. Prior to working at ATD, Ryan served as a business consultant for several large healthcare organizations, including Blue Cross Blue Shield. His specialties include project management, healthcare administration, and management consulting. Ryan received a degree in public administration from Oakland University in Rochester, Michigan.

Winsor Jenkins

Winsor Jenkins is president of Winsor Jenkins & Associates, LLC, based in Portland, Oregon. As a leader who served in senior HR positions and contributed to the professional development of countless business executives, including HR managers, Winsor brings a deep knowledge about what it takes to achieve executive-level leadership in today's changing business landscape. He is the author of The Collaborator: Discover Soccer as a Metaphor for Global Business Leadership.

Ken O'Quinn

Ken O’Quinn is a professional writing coach who has helped thousands of business professionals worldwide improve their ability to craft clear, compelling messages. He started Writing With Clarity following a long journalism career with the Associated Press and now conducts corporate workshops and provides one-on-one coaching. He is the author of Perfect Phrases for Business Letters (McGraw-Hill). His clients include Facebook, GE, Dell, Chevron, Cisco, Georgia-Pacific, KPMG, Campbell’s Soup, Oracle, Motorola, Reebok, Dow Chemical (China), SAP (Singapore), and Vale Mining Corp. (Brazil).

Hunter Haines

Hunter Haines has been a friend of ATD for many years. She is a past president of ATD Maryland, holds the Certified Professional in Learning and Performance credential, and often volunteers with ATD to work on the CPLP assessment process.

Tim Ito

Tim Ito is the co-founder of three ventures: Marketing Nice Guys, a marketing training company, Clarendon Digital, a marketing consultancy, and Find My Marketer, a jobs and community site. Previous to those roles, he served as a vice president at the Association for Talent Development (ATD), overseeing the content and digital marketing division. His career has also included stints at ASCD, America Online, Netscape, and AltaVista in content, marketing and product strategy lead roles. Tim started his career as a journalist—first as a reporter and writer for U.S. News & World Report magazine and then as a senior producer for washingtonpost.com. He is the co-author of The B.S. Dictionary: Uncovering the Origins and True Meanings of Business Speak (April 2020), with Bob Wiltfong. Since 2015, he has also served as an adjunct professor of a popular digital marketing course at Georgetown University.

Jack Harlow

Michele Nevarez

Michele NevarezCEO & Chief Education Officer