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Ken Phillips describes the challenge of “scrap learning” (the gap between learning that is delivered and learning that is applied on the job) and presents research about why scrap learning is a big...
Significant resources are being allocated to training and development across most organizations, but many companies still find themselves unsure of results. The return on investment formula is a...
Ken Phillips introduces a model for predictive analytics that includes three training transfer components and 12 supporting training transfer factors.
You implement a program, and soon after business measures improve. But the question remains: What is the improvement worth, and how does that value compare with program costs? Regardless of the type...
Standard training evaluation is often taught and practiced without much critical engagement, historical context, or attention to other schools of thought. The result is that, while every aspect of...
A recent Bersin survey pointed out that just 28 percent of organizations have "good" or "very good" levels of proficiency in basic data literacy skills. And that makes sense, because it often feels...
