Nothing can replace seeing target learners perform a task of interest in their own work environment. In an ideal world, this approach would be the rule, not the exception. An observation...

A best practice for designing learning experiences is to facilitate a design meeting where numerous design decisions are made and initial ideation and prototyping happen. Here is a sample...

You can use experience maps to gain perspective about what and how a learner performs in a particular context. This template can be expanded to include as many columns as you need. You can...

When training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. For effective design thinking, talent development...