Yet for an overwhelming majority of leaders, addressing dysfunctional behavior in the office is the headache that won't go away, and they acknowledge being powerless to change it.
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Shifting blame, gossiping, and harboring territorial attitudes are three of the most destructive behaviors in the workplace, according to a recent survey conducted by Joseph Glenny, a Provo, Utah-based author and management consultant. Equally discouraging is the finding that 64 percent of leaders do little or n