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The Public Manager is a unique journal for public sector learning professionals who want to create effective federal leadership by fostering knowledge, vision, professionalism and best practices at all levels of government. Formerly a quarterly published journal, the new monthly digital publication will include:

  • in-depth interviews with key agency leaders
  • easy access on PC and all mobile devices
  • multi-media and visual content
  • success stories and best practices you can implement immediately
  • delivering real-world strategies to solve real-world problems

In this issue

Insider's View

A United Effort at DHS

Homeland security is a big job, and Russell C. Deyo wants to get that big job done by making collaboration essential to agency culture.


Working Together, Working Better

It may not be easy, but bringing people together to share ideas and resources can have tremendous payoffs.


Scroll down for more articles.

Chairman's Corner

Management Is Management

Many of us have wondered whether our jobs as public managers are any more (or less) difficult than those of our counterparts in the private sector, and this issue's Public Manager interview provides some compelling insight into this age-old question.

From the Editor

Pay Attention to Collaboration and Customer Service

Collaboration and customer service have been front and center in the federal government for a while, and they seem to be neither simple nor easy to accomplish.


Sprucing Up the Federal Front Door

A new GSA report considers how government can make it easier for citizens to access services.



Chief Human Capital Officers' Top Priorities

Starting Up Some Innovation

A New Set of Website Standards

GAO Pinpoints Challenges of Reporting WIOA Job Training Data

New House Bill Targets VA Recruitment, Hiring Challenges

Agency Application

Measuring What Matters

The U.S. Army Maneuver Center of Excellence deliberately built its evaluation capacity so it could better determine whether its training programs were truly effective.

On the Horizon

Supported Employees Mean Satisfied Customers

Employees are an agency's most important asset when it comes to improving citizens' satisfaction with government services.

Data Points

Should the Fed Live in the Cloud?

Federal employees who have some involvement in their agency's technology solutions believe that cloud computing is essential to organization operations, yet they are leery about moving their most sensitive information there.

On Our Shelf

Governing for the Future

A review of Smart Citizens, Smarter State: The Technologies of Expertise and the Future of Governing by Beth Simone Noveck 

The Bulletin

Navigating Federal Notices

A roundup of the latest reports, orders, and memoranda from the key federal oversight and policy organizations.

ATD Highlights

A Handbook to Attracting, Keeping, and Developing Top Talent

The ATD Talent Management Handbook is a compendium of all things talent management.

Partner Pages

Learning Is Changing

Shifts within the workforce require employers to rethink how they deliver training content.



Developing Leadership to Accelerate Bottom-Up Transformation of the Citizen Experience

Promoting an agency-wide customer service mindset requires real leaders who share four key attributes.


Michelle Earley

As the USAJOBS program manager, Michelle Earley leads six- to eight-week development scrums designed to roll out fixes to the platform.

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