Fostering a Culture of Accountability in the Federal Workforce

Why do employees flee responsibility, and what can you do about it?

The notion of accountability in the workplace is often synonymous with blame, a pathway to punishment when things go awry. It's a particularly paralyzing concept for federal employees, who often report feeling shackled by strict policies, long chains of command, and seemingly endless red tape. They wonder, "How can I be responsible for a project's success when I feel so powerless?"

Good managers know that this