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Facilitation in Action

Finding Your Authentic Training Style

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Improve the Impact of Your Facilitation

Facilitation is about mastering how to deliver an engaging learning experience, all in the effort of improving workplace performance. It’s also about developing your unique approach and building confidence in it so you can achieve your facilitation goals. In Facilitation in Action, four master ATD facilitators open your eyes to the range of facilitation methods and techniques and help you find your authentic training style.

Authors Carrie Addington, Jared Douglas, Nikki O’Keeffe, and Darryl Wyles provide tips, lessons, and stories rooted in hands-on application, from experiences leading ATD’s education programs and delivering training in industries from government and healthcare to marketing and beauty. Learn how to develop a facilitation mindset that identifies what learners need to be successful before, during, and after training. Explore how to adapt your facilitation across various modalities and how to be prepared when you must pivot in the moment. And, dive into the importance of empathy, inclusion, feedback, and performance to facilitation.

This guide takes both new and established facilitators on a journey of honing training delivery skills, and demonstrating agility for the benefit of the learners, the organization, and themselves. The chapters are structured around actual questions the authors have received over the years from learners in ATD Education’s train-the-trainer sessions. Each chapter concludes with invitations and moments of reflection for the reader as they consider their own development as a facilitator.

Also of Interest

Develop your facilitation skills with the Training and Facilitation Certificate or the Facilitation Styles and Techniques on-demand e-learning course.

Book Details

  • ISBN: 9781953946362

  • Pages: 228

  • Publication Date: October 2022

  • Formats: Paperback, PDF

  • Product Code: 112207

About the Authors
Carrie Addington

Carrie Addington is Associate Director, Learning Experience at ATD. She is a down-to-earth educator and people development coach with a passion for delivering effective communication solutions with a spirited energy. As a business consultant and educator for the past 10 years, Carrie has worked with a wide variety of business segments including retail, beauty, education, and nonprofits, and has worked with C-level executives, directors, managers, and high potentials.

Jared Douglas

Jared Douglas is an internal ATD Facilitator. He uses a learner-centric approach to create an engaging, inclusive environment in his sessions. As a consultant, Jared has worked with organizations across various industries, including advertising, transportation, finance, technology, and consumer goods. He helps clients develop and execute in-person, digital, and blended learning initiatives.

Nikki O'Keeffe, APTD

Nikki O’Keeffe is a co-author of Facilitation in Action (2022 ATD Press) and has written multiple content pieces for TD Magazine. She spends her time as a Program Manager of Facilitator Development at the Association for Talent Development (ATD). As a certified ATD Master Trainer, ATD Master Instructional Designer, and APTD credential holder, she understands the value of solid training plans and strong facilitation.

Darryl Wyles

Darryl Wyles is the co-author of Facilitation in Action (2022 ATD Press) and Senior Facilitator for ATD Education. He brings over 20 years of experience in talent development where he has played major roles in transforming learning programs as a manager and specialist for government and financial services organizations.


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