Facilitation in Action

Carrie Addington is the senior manager of learning experience and facilitator development at ATD and facilitates a variety of ATD Education programs. She is a talent development leader, facilitator, and people development coach with more than 12 years of experience in facilitating large-scale training and developing outcome-based learning experiences that aim to inform, involve, inspire, and impact. Carrie is passionate about using her love of language and the arts to work with individuals on establishing deeper connections with their daily work. Carrie has worked with a wide variety of business segments, including retail, beauty, education, and nonprofits, and has worked with C-level executives, directors, managers, and high potentials.

Carrie has delivered on topics ranging from energetic accountability, leadership, and great feedback to cross-generational communication, resolving conflict, and facilitation skills. She is a part of the coaching network with the prominent, global executive leadership and management company, the Mind Gym, and is a Gallup Certified Strengths Coach. As a certified ATD Master Trainer and ATD Master Instructional Designer, Carrie is knowledgeable about both the development and delivery of outcome-based learning programs.

Jared Douglas is an internal ATD Facilitator. He uses a learner-centric approach to create an engaging, inclusive environment in his sessions. As a consultant, Jared has worked with organizations across various industries, including advertising, transportation, finance, technology, and consumer goods. He helps clients develop and execute in-person, digital, and blended learning initiatives.

Leading the North American learning function for Momentum Worldwide, a global experiential advertising agency, Jared was responsible for the full-cycle learning experience. This included needs analysis, development and sourcing of content, curriculum building, logistics and coordination of learning programs, and evaluating for effectiveness. He built a variety of courses, facilitated open enrollment and bespoke team workshops, and contributed to various projects such as launching an employee experience brand, starting an internal podcast, conducting a manager experience analysis, and redesigning the performance management process.

Jared has facilitated on a range of topics including communication skills, collaboration, relationship building, brainstorming, client mapping, time management, and presentation skills. He is certified in Insights Discovery, a psychometric tool based in Jungian psychology. He earned his B.A. in Psychology from Binghamton University and M.S. in I/O Psychology from Baruch College. Jared is fascinated by psychological perspectives and enjoys connecting theoretical content with practical and relevant applications in day-to-day activities.

Nikki O’Keeffe is an internal ATD Facilitator. She is dedicated training specialist who delivers a positive, memorable, and meaningful service that repeatedly meets or exceeds the expectations of the client. She has experience creating strategies and visions to ensure training requirements and deliveries are in line with quality, probability, and client need. 

Nikki has worked in varied industries, including education, healthcare, and pharmaceuticals. In her role as the global senior training and development specialist at PAREXEL International, her focus was on managing and developing courses for new and existing staff on technical systems, process changes, new products, and soft skills.  Her educational background includes a BA in psychology from Butler University and a master’s degree in exercise science, health, and wellness from Northeastern Illinois University. Her specific areas of interest include virtual training, facilitation techniques, and mentoring new trainers. 

Nikki is skilled at providing face-to-face and online learning programs for global participants of varying experience levels. In addition to delivering training, she has performed training needs analyses to identify gaps and recommend training solutions, worked with SMEs as a consultant to develop courses and curriculums, and evaluated programs for effectiveness. 

As a certified ATD Master Trainer and certified ATD Master Instructional Designer she understands the value of solid training plans and strong facilitation. Nikki looks forward to sharing her experiences and expanding her knowledge base by learning from her participants in the upcoming ATD courses that she leads.

Darryl Wyles is the co-author of Facilitation in Action (2022 ATD Press ) and Senior Facilitator for ATD Education.  He brings over 20 years of experience in talent development where he has played major roles in transforming learning programs as a manager and specialist for government and financial services organizations.  

Darryl enjoys the challenge of building organizational end-to-end training solutions from the ground up and is passionate about providing a fun and interactive learning environment in his workshops.  He has facilitated and designed software, leadership, and soft skill training solutions that supported significant change initiatives at SunTrust Bank, and Chevy Chase/Capital One Bank.

Prior to his current role, Darryl was the Training and Development Manager for the Maryland-National Capital Park and Planning Commission, Department of Parks and Recreation where he spearheaded the creation of Parks and Recreation University, the department’s first structured training and development program.   Parks and Recreation University introduced a wide variety of leadership and skill development learning programming that enhanced workforce proficiencies and expertise. 

Darryl has a bachelor’s degree in Interdisciplinary Studies- Sports Management from the University of Maryland Baltimore County.