Chapter of the Month

CENTRAL IOWA CHAPTER: Building a Succession Pathway Through Director-Level Volunteer Roles

SUMMARY: The Central Iowa chapter introduced director-level volunteer roles to strengthen succession planning, recognize high-impact leadership, and create a clear pathway into board service. To address gaps in leadership continuity and volunteer development, the chapter formalized roles that had previously existed within special interest groups (SIGs) and later expanded across additional board-aligned functions. Clear role descriptions, board mentorship, and transparent communication positioned director roles as both recognition and preparation for future board leadership. The model has resulted in increased volunteer retention, stronger engagement within SIGs, and improved readiness for board transitions, with two former directors successfully stepping into board member roles and approximately nine directors currently serving. By formalizing what was already working and clearly articulating growth opportunities, the chapter built a sustainable leadership pipeline that reduces burnout, strengthens institutional knowledge, and supports long-term chapter health.

YEAR: 2026

If your chapter has had a Sharing Our Success (SOS) submission accepted, is CARE achieved, and have not been featured recently as Chapter of the Month (within 18 months), you might be the next chapter for this award!

The COM program is managed by the Chapter Recognition Committee (CRC). Visit the CRC webpage for more information about COM and committee contact information.

If you have questions, please see the FAQs or contact your chapter relations manager (CRM). We look forward to working with you!