August 2017
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Managers Need Soft Skills Training

Sunday, August 20, 2017

Offering feedback can be an awkward part of a manager’s job, yet it’s absolutely necessary for the success of their direct reports, and the overall efficacy of their organization. Unfortunately, new data are suggesting that too few leaders are effective in accomplishing this critical function. According to Leadership IQ, which surveyed 27,000 employees, only 20 percent of respondents said their manager always delivered constructive feedback that helped improve their performance. Even worse, another 20 percent of respondents said their leader never delivered helpful feedback. Overall, 57 percent of respondents essentially said their leader is not doing a great job in delivering feedback. One way to increase the level of constructive feedback leaders are offering is through training. Most organizations offer some type of leadership training, but it’s rare that this training focuses on the soft skills, such as communication and offering constructive criticism, needed to successfully lead a team. More often than not, top officials are not fired for their inability to perform financially; they are fired for poor management choices and their inability to motivate poor performers on their teams.

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