The increasing skills gap in the workforce has made upskilling programs even more important. According to Wiley’s Closing the Skills Gap report, 69 percent of HR professionals surveyed stated that their organizations have a skills gap, up from 55 percent in 2021. This skills gap is driven by shifts in work dynamics, including remote work and the use of AI. Effective upskilling programs can have several benefits, including increased employee productivity, improved engagement and retention,
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