Last year, U.S.-based companies spent approximately $90 billion on learning and development activities--that’s more than the gross domestic product of 130 countries. On average, the typical American worker’s training costs approximately $1,000 per person. For larger companies, that can be a significant amount of money. Unfortunately, much of this money is wasted. These training sessions aren’t measured in any significant way, and what’s learned rarely alters behaviors. Tr
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