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Analyzing Human Performance Certificate

Identify real performance gaps and their root causes.

Before you can solve performance problems, you need a systematic and holistic approach to get at the real performance challenges, and to identify the key influences impacting performance. Learn the validated analysis process and model called Performance DNA™, now used by thousands worldwide to analyze workplace performance, and identify effective and efficient solutions to achieve goals in any organization. This unique approach to Human Performance Improvement (HPI) finds what’s right in an organization to fix what is wrong.

  • Face-to-Face3 days
  • Online4 sessions, 14 hours total
  • On-SiteFlexible dates & duration

Dates & Locations

At this time, there are no scheduled dates for this program. Please check back for updates or bring it on-site to your organization.


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Program Overview

Program Overview

Analyzing HPIAre you looking for the right tools to analyze performance in your organization? Are you being asked to achieve aggressive goals, or fix a problem that just won’t go away? Are you trying to find the most effective and efficient ways to help your organization? Get access to the best tools and processes for today's complex and rapidly changing workplace.

Performance DNA™ is a complete, state-of–the-art, flexible set of tools—guides, checklists, and templates—to conduct a comprehensive analysis of human performance for any position. With flexibility and completeness of the analysis process in mind, the tools were designed to meet the needs of  newly-indoctrinated performance analysts as well as seasoned professionals. The toolkit is effective in complex high-technology environments, sales, manufacturing, and every industry in between. It is based heavily on the validated work and processes of pioneers in HPI, such as Thomas Gilbert, while incorporating decades of real-world execution. Learn to use these powerful tools through relevant real-world examples in the program.

This program aligns with the Performance Improvement Area of Expertise in the ATD Competency Model.

Why You Should Attend

  • Align your analysis with your organization's business goals.
  • Describe the relationship between key performers and organization outcomes.
  • Learn to use accomplishment-based terms to describe performance gaps. 
  • Reconcile stakeholders' requests for solutions with real organizational goals.
  • Provide observations while conducting interviews and document reviews to establish the major accomplishments of any job.
  • Delve into readings, exercises, group activities, and the opportunity to apply your new

    knowledge to real work situations.
  • Become move valuable to your current organization and more marketable to employers.

What to Expect  

  • Pre-Work: Get the most out of your program. Review the assigned prereading and come prepared to discuss a real-world example.
  • Supplemental Resources: This program includes tools and templates to help you apply what you learned on the job.
  • Technical Requirements:The online version of this program is conducted in WebEx Training Center. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate. 
  • Online Courses Only: During the online program, you will collaborate in “real time” with your facilitator and classmates via interactive group discussions, polls, chats, and whiteboards. In addition, you will have access to an online learning portal with discussion boards and program materials.

Find Out More


Learning Objectives

Learning Objectives

After this program, you will be able to:

  • Analyze human performance using the Performance DNA process and toolkit.
  • Develop a project definition and foundation using the Business Analysis phase.
  • Identify key performers and overall organizational strategy using the Performance Analysis phase.
  • Identify key processes and tasks using the Key Performer Analysis phase.
  • Assess influences on performance using the Influence Analysis phase.
  • Consolidate data and report “findings” using the Influence Analysis phase.


Who Should Attend

Who Should Attend

This program is designed for seasoned learning professionals in both the private and public sectors of training, workshop learning, human resources, and organization development who are ready to move beyond traditional methods for improving performance.

ATD Education programs are designed primarily for learning professionals—trainers, instructional designers, and organizational development practitioners—but will also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resources specialists.

Credits & Attendance

Credits & Attendance

Continuing Education Units (CEUs)

Earn 2.1 Continuing Education Units (CEUs) upon successfully completing this program. Learn More

CPLP© Recertification Points

This program may be eligible for up to 21 CPLP recertification points. Learn more at

HRCI Recertification Credits

This program has been pre-approved for 21 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.

Attendance Policy

Face-to-Face Courses

Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and 2.1 CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.

Online Courses

Participation in all online sessions at their originally scheduled day and time is mandatory to receive a completion certificate and 2.1 CEUs. All sessions will be recorded and available for participants to review throughout the program.

ATD requires active participation in our online program to receive credit for the program  Active participation includes, but is not limited to, participating in virtual classroom activities, discussions, breakout sessions, and intersession work.

For programs with 5 or more sessions, one missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate.
For programs with 4 or fewer sessions, attendance at all live sessions is required to receive a certificate. If you meet the eligibility requirements, a certificate will be issued to you through the ATD Learning Portal at the end of the program. 

To view our transfer and cancellation policies, please click here

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