The 1990s ushered in a new era of government in the United
States,one that gave employees more autonomy and discretion
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in performing their duties. In return,however, the government
instituted a results-driven management style to hold employees
accountable.According to the U.S.Office of Personnel Management
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(OPM), agencies must have a results-oriented, high-performing workforce
and a performance management system that differentiates between
high and low levels of performance and links indi