April 2008
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The Public Manager

A Tale of Two Performance Management Systems

TS
Friday, April 18, 2008

The 1990s ushered in a new era of government in the United

States,one that gave employees more autonomy and discretion

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in performing their duties. In return,however, the government

instituted a results-driven management style to hold employees

accountable.According to the U.S.Office of Personnel Management

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(OPM), agencies must have a results-oriented, high-performing workforce

and a performance management system that differentiates between

high and low levels of performance and links indi

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