Essentials of Emotional Intelligence for Improved Decision Making

Course Info

Equip leaders with emotional intelligence to make smarter decisions. Research shows that stress and anger can seriously impede productivity and problem solving in the workplace, as well as inhibit team building and decision making. Learn to manage your emotions and mitigate negative consequences through enhanced emotional intelligence.

Equip leaders with emotional intelligence to make smarter decisions. Research shows that stress and anger can seriously impede productivity and problem solving in the workplace, as well as inhibit team building and decision making. Learn to manage your emotions and mitigate negative consequences through enhanced emotional intelligence.

This workshop will introduce you to emotional intelligence (EQ), your ability to identify and manage your own emotions and those of others. EQ enables the members of your team to make better, smarter decisions. In this crash course on EQ, you will gain a better understanding of how others react to stress and learn strategies for how to best react to problems caused by stress. Read Less

What You Will Learn

Spot emotional triggers before they happen
Use techniques to avoid or reduce the reaction to emotional triggers.
Learn to map this information for your teams to minimize bad decision making.
Use current tools and instruments to help teams under stress.

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The Essentials Series

ATD’s Essentials Series Annual Pass offers a flexible and affordable way to increase your performance via interactive, online learning taught by the industry’s leading subject matter experts.

PROGRAM TOPICS

Topic 1 - What Is Emotional Intelligence

What is emotional intelligence and what role does it play in our productivity? Current research on emotional intelligence drives home the awareness that our chaotic work lives are increasing stress, poor decisions, and rework. After completing this session, you will be able to:

Describe the Pyramid of High Performance©.
Differentiate between high and low emotional intelligence by analyzing behaviors.
Identify personal goals to address disconnects through a Personal Accountability Checklist.
Discuss how to say no effectively.
Identify fight-or-flight behaviors that muddy accountability.
List ways the six disruptive emotions shut you and your employees down.
Identify your own fight-or-flight reactions.
Quantify the impact of low emotional intelligence on decisions.

Topic 2 - The Behavioral Intelligence Assessment

The Behavioral Intelligence Assessment quantifies three important clues to emotional strength: natural strengths, current stress level, and emotional intelligence. You will review your unique profiles during this session. A team model will also be built to reinforce how teams can support or undo each other’s emotional strength. After attending this session, you will be able to:

Identify natural and adapted DISC behaviors.
Develop customized strategies for growing your own emotional awareness and regulation.
Understand the beliefs behind the emotions that trigger stress.
Build your resilience for more effective decision making.

Topic 3 - Coping With Change

Thanks to the impact of a flat job market, technology, and financial pressures at work, we are all working harder and playing more roles than ever before. Change is accelerating and so is stress. This session will clarify the emotions triggered by change as well as concrete ways to transition more effectively. After attending this session, you will be able to:

Clarify the difference between change and transition to drive accountability.
Assess your own personal responsibility, self-empowerment, and personal accountability as it relates to change.
Use case studies to identify what causes accountability issues and what a leader should do to drive accountability.

Who Should Attend

Individuals who would benefit most from this program are those who are responsible for one or more of the following areas:

managing teams
guiding members of a team or co-workers through a time of transition or change
working with people who are making company or team decisions.

ATD Education programs are designed primarily for learning professionals—trainers, instructional designers, and organization development practitioners—but also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resources specialists.

Level: Foundational

Roles: HR/OD Professional, Manager

Language: English

What Our Participants Are Saying

Dustin Staiger

"My involvement in ATD has given me guidance in a dynamically changing market, while making me more valuable to my organization. Joining ATD has literally been a career-defining decision for me."

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Jane Loda

"I can rely on ATD to present material that is very well constructed, timely, content-rich, and relevant to the challenges workplace learning professionals face every day."

Cindy Lam

"ATD is an organization dedicated to talent development - with their research and expertise, I trust that their programs can give me what I am looking for to implement within my organization."

Dates & Locations

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Jan 23-30, 2020

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Courses

Essentials of Emotional Intelligence for Improved Decision Making

Live Online

Jan 23-30, 2020

This program consists of two live, instructor-led sessions, each from 2:00 PM to 4:15 PM ET:

Session 1: January 23, 2020
Session 2: January 30, 2020

This program is conducted in the WebEx Training Center platform with a toll-free teleconference or Voice over Internet Protocol (VoIP) option for the audio component. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate.

After registering, you will receive a WebEx online sign-in, teleconference dial-in details, and instructions via email. Although they take place online, these programs are highly interactive, with features and tools such as “raise your hand,” polling, live chat, and break-out rooms. All sessions are recorded, so if you miss a session, you can watch the recording at a later time before the program ends. Certificate programs have attendance requirements. Please see the Credits & Attendance section on the program description page for more details.

Note: Participants located outside the U.S. and Canada will dial a toll phone number or use free VoIP through their computer to access the program. They should check with their phone carrier to determine rates for calls to the U.S. if using a telephone.

Program Location:

ATD Online Program
Apr 14-21, 2020

Live Online

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Courses

Essentials of Emotional Intelligence for Improved Decision Making

Live Online

Apr 14-21, 2020

This program consists of two live, instructor-led sessions, each from 2:00 PM to 4:15 PM ET:

Session 1: April 14, 2020
Session 2: April 21, 2020

This program is conducted in the WebEx Training Center platform with a toll-free teleconference or Voice over Internet Protocol (VoIP) option for the audio component. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate.

After registering, you will receive a WebEx online sign-in, teleconference dial-in details, and instructions via email. Although they take place online, these programs are highly interactive, with features and tools such as “raise your hand,” polling, live chat, and break-out rooms. All sessions are recorded, so if you miss a session, you can watch the recording at a later time before the program ends. Certificate programs have attendance requirements. Please see the Credits & Attendance section on the program description page for more details.

Note: Participants located outside the U.S. and Canada will dial a toll phone number or use free VoIP through their computer to access the program. They should check with their phone carrier to determine rates for calls to the U.S. if using a telephone.

Program Location:

ATD Online Program
Jul 29-Aug 05, 2020

Live Online

More Info

Enroll

Courses

Essentials of Emotional Intelligence for Improved Decision Making

Live Online

Jul 29-Aug 05, 2020

This program consists of two live, instructor-led sessions, each from 2:00 PM to 4:15 PM ET:

Session 1: July 29, 2020
Session 2: August 5, 2020

This program is conducted in the WebEx Training Center platform with a toll-free teleconference or Voice over Internet Protocol (VoIP) option for the audio component. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate.

After registering, you will receive a WebEx online sign-in, teleconference dial-in details, and instructions via email. Although they take place online, these programs are highly interactive, with features and tools such as “raise your hand,” polling, live chat, and break-out rooms. All sessions are recorded, so if you miss a session, you can watch the recording at a later time before the program ends. Certificate programs have attendance requirements. Please see the Credits & Attendance section on the program description page for more details.

Note: Participants located outside the U.S. and Canada will dial a toll phone number or use free VoIP through their computer to access the program. They should check with their phone carrier to determine rates for calls to the U.S. if using a telephone.

Program Location:

ATD Online Program
Oct 05-12, 2020

Live Online

More Info

Enroll

Courses

Essentials of Emotional Intelligence for Improved Decision Making

Live Online

Oct 05-12, 2020

This program consists of two live, instructor-led sessions, each from 2:00 PM to 4:15 PM ET:

Session 1: October 5, 2020
Session 2: October 12, 2020

This program is conducted in the WebEx Training Center platform with a toll-free teleconference or Voice over Internet Protocol (VoIP) option for the audio component. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate.

After registering, you will receive a WebEx online sign-in, teleconference dial-in details, and instructions via email. Although they take place online, these programs are highly interactive, with features and tools such as “raise your hand,” polling, live chat, and break-out rooms. All sessions are recorded, so if you miss a session, you can watch the recording at a later time before the program ends. Certificate programs have attendance requirements. Please see the Credits & Attendance section on the program description page for more details.

Note: Participants located outside the U.S. and Canada will dial a toll phone number or use free VoIP through their computer to access the program. They should check with their phone carrier to determine rates for calls to the U.S. if using a telephone.

Program Location:

ATD Online Program

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Facilitators

Lou Russell

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Lynn Lewis

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Things To Know

ATTENDANCE

Essentials Workshops
Participation in all online sessions at their currently scheduled day and time is mandatory to receive completion for the program and any applicable credits. Please note that viewing a recording will not fulfill the attendance requirement. Participants who fulfill all program requirements will see their completion status reflected on their transcript in the ATD Learning Portal and will receive an email verifying their completion of the program.

ATD requires active participation through the program to receive credit for the class. Active participation includes, but is not limited to, participating in virtual classroom activities, discussions, breakout sessions, and intersession work. Please note that using a tablet or mobile device severely limits your ability to fully and actively participate.

All sessions will be recorded and available in the Learning Portal for participants to review throughout the program for your review.

CREDITS

4.5 Learning Hours

0.45 CEUs awarded

Up to 4.5 APTD Recertification Points through the ATD Certification Institute.

Up to 4.5 CPLP Recertification Points through the ATD Certification Institute.

TECHNICAL REQUIREMENTS

A laptop computer with Wi-Fi capability is required for both face-to-face and online programs. Please do not bring mobile devices (phones, tablets, etc.) in lieu of a laptop. There will be no computers available on-site for participants. Note: You might not have an optimal experience if you are using Internet Explorer or Microsoft Edge to access your courses. Chrome is the recommended browser.

ATD LEARNING PORTAL

Enrolled in a program? Sign in to the ATD Learning Portal with your ATD account credentials two weeks before the first day of class to: