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Essentials of Emotional Intelligence for Improved Decision Making

Equip leaders with emotional intelligence to make smarter decisions.

This workshop will introduce and enhance your understanding of Emotional Intelligence (EQ), your ability to identify and manage your own emotions and those of others, so that you and your team can make better decisions.

Live Online
Live Online
Credits: CEU 0.45 MORE
Level: Foundational
Role(s): HR/OD Professional More
Language(s): English

Pricing

$495
Member
$695
Non-member
Course Info

Equip leaders with emotional intelligence to make smarter decisions. Research shows that stress and anger can seriously impede productivity and problem solving in the workplace, as well as inhibit team building and decision making. Learn to manage your emotions and mitigate negative consequences through enhanced emotional intelligence.

... Read More

Equip leaders with emotional intelligence to make smarter decisions. Research shows that stress and anger can seriously impede productivity and problem solving in the workplace, as well as inhibit team building and decision making. Learn to manage your emotions and mitigate negative consequences through enhanced emotional intelligence.

This workshop will introduce you to emotional intelligence (EQ), your ability to identify and manage your own emotions and those of others. EQ enables the members of your team to make better, smarter decisions. In this crash course on EQ, you will gain a better understanding of how others react to stress and learn strategies for how to best react to problems caused by stress. Read Less

What You Will Learn
  • Spot emotional triggers before they happen
  • Use techniques to avoid or reduce the reaction to emotional triggers.
  • Learn to map this information for your teams to minimize bad decision making.
  • Use current tools and instruments to help teams under stress.
Essential Topics INSIGHT

Essential Topics. Essential Learning. Essentials Series.

I recently sat down with ATD’s Jason Sturges to learn more about the more than 50 Essentials Series online workshops that ATD Education now offers. Jason manages content curation and development for...

EDU - Colored Pencils INSIGHT

The Essentials Series

ATD’s Essentials Series Annual Pass offers a flexible and affordable way to increase your performance via interactive, online learning taught by the industry’s leading subject matter experts.

PROGRAM TOPICS
Topic 1 - What Is Emotional Intelligence
What is emotional intelligence and what role does it play in our productivity? Current research on emotional intelligence drives home the awareness that our chaotic work lives are increasing stress, poor decisions, and rework. After completing this session, you will be able to:
  • Describe the Pyramid of High Performance©.
  • Differentiate between high and low emotional intelligence by analyzing behaviors.
  • Identify personal goals to address disconnects through a Personal Accountability Checklist.
  • Discuss how to say no effectively.
  • Identify fight-or-flight behaviors that muddy accountability.
  • List ways the six disruptive emotions shut you and your employees down.
  • Identify your own fight-or-flight reactions.
  • Quantify the impact of low emotional intelligence on decisions.
Topic 2 - The Behavioral Intelligence Assessment
The Behavioral Intelligence Assessment quantifies three important clues to emotional strength: natural strengths, current stress level, and emotional intelligence. You will review your unique profiles during this session. A team model will also be built to reinforce how teams can support or undo each other’s emotional strength. After attending this session, you will be able to:
  • Identify natural and adapted DISC behaviors.
  • Develop customized strategies for growing your own emotional awareness and regulation.
  • Understand the beliefs behind the emotions that trigger stress.
  • Build your resilience for more effective decision making.
Topic 3 - Coping With Change
Thanks to the impact of a flat job market, technology, and financial pressures at work, we are all working harder and playing more roles than ever before. Change is accelerating and so is stress. This session will clarify the emotions triggered by change as well as concrete ways to transition more effectively. After attending this session, you will be able to:
  • Clarify the difference between change and transition to drive accountability.
  • Assess your own personal responsibility, self-empowerment, and personal accountability as it relates to change.
  • Use case studies to identify what causes accountability issues and what a leader should do to drive accountability.
Who Should Attend

Individuals who would benefit most from this program are those who are responsible for one or more of the following areas:

  • managing teams
  • guiding members of a team or co-workers through a time of transition or change
  • working with people who are making company or team decisions.

ATD Education programs are designed primarily for learning professionals—trainers, instructional designers, and organization development practitioners—but also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resources specialists.

Level: Foundational
Roles: HR/OD Professional, Manager
Language: English
What Our Participants Are Saying
Dustin_Staiger
Dustin Staiger

"My involvement in ATD has given me guidance in a dynamically changing market, while making me more valuable to my organization. Joining ATD has literally been a career-defining decision for me."

JL
Jane Loda

"I can rely on ATD to present material that is very well constructed, timely, content-rich, and relevant to the challenges workplace learning professionals face every day."

Cindy_Lam
Cindy Lam

"ATD is an organization dedicated to talent development - with their research and expertise, I trust that their programs can give me what I am looking for to implement within my organization."

Dates & Locations
  • Oct 09-16, 2019
    Live Online
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Facilitators
Lou Russell
Lynn Lewis

Things To Know

ATTENDANCE

Face-to-Face Courses
Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.

Online Courses
Participation in all online sessions at their currently scheduled day and time is mandatory to receive a completion certificate and any applicable credits.

ATD requires active participation through the program to receive credit for the class. Active participation includes, but is not limited to, participating in virtual classroom activities, discussions, breakout sessions, and intersession work. Please note that using a tablet or mobile device severely limits your ability to fully and actively participate.

For programs with five or more sessions, one missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate. For programs with four or fewer sessions, attendance at all live sessions is required to receive a certificate. If you meet the eligibility requirements, a certificate will be issued to you through the ATD Learning Portal at the end of the program. All sessions will be recorded and available for participants to review throughout the program for your reference.

CREDITS

4.5 Learning Hours

0.45 CEUs awarded

Up to 4.5 APTD Recertification Points through the ATD Certification Institute.

Up to 4.5 CPLP Recertification Points through the ATD Certification Institute.

ATD LEARNING PORTAL

Enrolled in a program? Sign in to the ATD Learning Portal with your ATD account credentials two weeks before the first day of class to:

  • Engage with your facilitator and peers.
  • Access pre-work assignments.
  • View any technical requirements.
  • Review logistical information.

TRANSFERS/CANCELLATIONS

Click here to review our cancellation policy.

FREQUENTLY ASKED QUESTIONS

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Connect with a Professional Development Specialist to discuss what courses make sense for you or your team.