Training and Facilitation for Government Professionals Certificate

• Select the appropriate mix of delivery modalities to support specific learners, contexts, and learning objectives in formal public sector training settings.  

• Identify the logistical tasks necessary to create effective face-to-face learning experiences.  

• Create facilitation plans that prepare you to lead successful learner-centered training that reaches desired learning outcomes.  

• Utilize a variety of facilitation techniques to create a professional and engaging learning experience.  

• Demonstrate and apply the science of learning to delivery strategies that address various learner preferences and cognitive needs in the training environment.  

• Select methods to support a variety of learning preferences to reach the desired outcomes. 

• Use a variety of techniques to facilitate engaging discussions, communicate effectively, and manage group dynamics and behaviors during an event.  

• Summarize techniques that can be used to develop and evaluate a variety of course materials designed with the learner and the learning objectives in mind.  

• Explore how AI tools can support the design and facilitation of effective learning events.

• Gain a complete understanding of the full training cycle – from planning to evaluation – tailored specifically for the unique demands of the public sector. 

• Harness the science of learning to create engaging sessions that make policy, procedure, compliance information and more, stick.   

• Gain practical, learner-centered facilitation skills that are directly applicable to real-world public sector training. 

• Learn from a seasoned trainer and facilitator, with government experience who will model the facilitation techniques you are learning and show you how to use AI to support your training preparation and delivery.  

• Gain access to ATD-exclusive templates and tools to support you back on the job.  

• Demonstrate your training skills with your own training example and receive targeted, actionable feedback from your ATD expert facilitator.  

• Earn an industry-recognized certificate, continuing education credits, and an ATD digital badge to share with your networks. 

Government professionals from federal, state, and local agencies and departments responsible for training, onboarding, public education, or internal knowledge-sharing who want to gain a comprehensive skill set for facilitating and delivering instructor-led training events will benefit from this program.  

 In addition to public sector professionals working within government agencies and departments, individuals working at grantee organizations, implementing partners, government contractors, and/or nonprofits may benefit if training is part of their job. Professionals with subject matter expertise (SMEs) who have been asked to teach others, those who train program/project managers, lead community outreach, communicate policies, procedures, regulations, or those in other similar roles will gain valuable grounding in core training and facilitation concepts. 

 If you are training and facilitating using a virtual platform, such as WebEx, Zoom, Adobe Connect, or Microsoft Teams, consider the Virtual Training & Facilitation Certificate.  

Additional information to help you prepare for your program:

• Completion Requirements: Review the attendance policy before your course begins to ensure your successful completion.

• Technical Requirements: Ensure your tech is ready for the first day of your program.

• Enrolled in a program? To check your course status and enrollment details, launch your course, or download your certificate, go to MyATD.

• Terms and Privacy: Review our cancellation policy, health protocols for in-person courses, and more.

• Have additional questions about ATD courses? Visit our ATD Education FAQ for answers.

• Types of Learning—Learning Frameworks  

• Types of Formal Learning

• Helping Learners Make the Most of the Experience  

• Managing Logistics for a Smooth Event  

• Creating the Ideal Learning Environment 

• Understanding the Audience and Their Needs  

• Creating a Facilitation Plan  

• Preparing to Deliver Your Training

• Identifying the Basics of Cognitive Science  

• Addressing Variations in Learner Preferences and Cognition  

• Understanding How Adults Learn

• Selecting Effective Delivery Options  

• Delivering to Meet Learner’s Preferences  

• Matching Learning Methods to Desired Outcomes  

• Selecting Engaging Delivery Methods

• Presenting as a Professional  

• Facilitation Roles and Styles  

• Facilitation Techniques

• Creating a Positive Learning Environment Through Effective Facilitation  

• Engaging Participants  

• Engaging Facilitator Communication

• Creating a Safe and Comfortable Learning Environment  

• Managing Conflict and Group Dynamics

• Designing Learner Materials With the Learner in Mind  

• A Closer Look at Design  

• Designing Materials to Assess Learning

• Skills Practice Delivery

• Skills Practice Feedback