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Fall 2019
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Conflict Is the Solution—Not the Problem
CTDO Magazine

Conflict Is the Solution—Not the Problem

Transform conflicts into opportunities for connection, creativity, and responsibility.

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Managers want to make a difference—but they face conflict every day, and it's draining. Conflict is the energy generated by a gap between what we want and what we are experiencing at any point in time. Ask most managers about it and you'll probably hear negative associations, such as distracting, upsetting, disrespectful, or drama.

Many of us have negative associations with conflict because of p

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