May 2009
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TD Magazine

Streamlining Control

Denise is a senior project manager at an educational services firm, and she is frustrated with all the hoops she has to jump through to log a new client into the company system. On her busiest days, she skips some steps in the tedious process to speed up her own efficiency.

While maintaining oversight of functions such as risk management is a critical task for an organization, so, too, is granting employees the flexibility to manage their own work to allow for growth.


Fifty-one percent of ex

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