As workplaces evolve, the importance of soft skills cannot be overstated, particularly in the context of the changes brought about by the COVID-19 pandemic. Soft skills, such as communication and leadership, have become crucial as more people work remotely and engagement in work declines. Employers are looking for individuals who possess these soft skills, as they are seen as essential for building relationships, longevity in a job, and potential for moving into management roles. Management, com
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